some image

Blog

Portavoce PR is hiring a Senior Associate, Business-to-Business!

Blog No comments
featured image

Are you an experienced public relations professional with experience in Business-to-Business communications? Portavoce PR is hiring a Senior Associate! Read more about the position and how to apply below:

Senior Associate Public Relations, Business-to-Business
Portavoce PR – Carlsbad, California

Your Opportunity

There is an opportunity to join our collaborative, nimble, creative PR agency, helping companies and brands find their voice via public relations, corporate communications and integrated communications campaigns.

Work in a fast-paced, positive office near the coast partnering with clients ranging from start-ups to Fortune 500 clients in the health and fitness, technology, business to business, and consumer goods spaces.

We are seeking a Senior Associate with a specialty in Business-to-Business communications and public relations.

Keep reading IF:

You have led client accounts toward success and been a key contributor to your company’s growth, with your

strategic mindset and seasoned communications skills.

You have an eye for quality, setting the bar high as you lead account teams to execute dynamic programs that deliver business results for your clients.

Leading the day-to-day functions and colleagues, as well clients, gaining consensus across integrated teams and lines of business that are complex and diverse is your favorite thing to do.

You are friendly and receptive, recognizing that everyone has good ideas and individual skills which when utilized well will allow the account to work synergistically.

Sharing credit and giving praise is part of your daily routine and you believe that work can be fun and effective at the same time.

You would like to be part of a growing agency where there is an expectation to grow personally and professionally.

Here’s what the first 12 months might look like for our Ideal Candidate:

Essential duties:

  • See anything as possible and be able to apply past experience with practical strategies immediately.
  • Learn the company messaging, service line and be 100% efficient on systems within first 30 days.
  • Driven by the satisfaction of well-executed work, write case studies, bylines, articles, press releases and media materials within the first 3 weeks.
  • By 30 days develop media strategies, tactical implementation plans and long-term communications programs for our clients.
  • By 30 days are editing and proof reading written materials from team members.
  • Within the first 45 days begin to co-manage a some of the firm’s largest client accounts.
  • Invigorated by finding solutions to client’s business challenges as landscapes and dynamics change. By 90 days you’re 3 steps ahead for all of your clients.
  • Ensure from day 1 there is always an ongoing focus on high-quality client work to maintain and increase firm’s track record of excellent client retention.
  • By 4th month manage day to day work for 3 to 4 accounts.
  • Within first 4 months is able to recognize when it’s time to accelerate the pace during high-growth periods, and capitalize on the less demanding periods to regroup and refresh.
  • By month 6, manage accounts so well that you have time to help coach associates to think strategically and to encourage continuous improvement and efficiency.
  • By month 6, articulate and document agency best practices in order to create consistency and quality across account teams as the agency grows.
  • By month 9 look to grow and generate ideas by contributing to new business development efforts and expanding existing client relationships.
  • By 12th month begin to attract new clients and develop programs that meet their business objectives and deliver high quality results.

Experience and Qualifications:

  • Graduate of an accredited university with a study focus on communications, public relations, marketing or journalism
  • 4+ years of experience in public relations, communications or corporate communications roles at agencies or corporations
  • History representing or working for enterprise clients and or business-to-business (B2B) brands

REQUIRED

  • Proven experience developing strategic, integrated communications programs and overseeing the tactical implementation of them
  • Well-practiced project management skills with experience leading others to realize positive project outcomes in an efficient and timely manner
  • Superb writing skills and a history of developing complex written pieces including case studies, by-lined articles and papers, as well as traditional media materials
  • Excellent verbal communications skills that you use to maintain an enriching, mutually-respectful relationship with clients and team members

Requirements: Must reside or be willing to reside in San Diego County and be willing to participate in a background check before accepting position.

Portavoce PR offers full-time employees healthcare and dental insurance, 401k and profit sharing, mandatory vacations, as well as company-sponsored disability insurance and other health/wellness perks!

To apply, please send your resume to jobs@PortavocePR.com and any relevant work samples or projects you are proud of.

DISCLAIMERS:

PHYSICAL DEMANDS: While performing the duties of this job, the employee is frequently required to stoop, reach, stand, walk, lift, pull, push, grasp, talk, hear, see and use complex repetitive motions. Specific vision abilities required by this job include close vision such as to read handwritten or typed material and the ability to adjust focus.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in the job description is for compliance with the Americans with Disabilities Act (ADA) and is not an exhaustive list of duties performed by this position. Additional duties may be assigned by the Supervisor or his/her designee.

ACKNOWLEDGEMENTS: Portavoce PR is an Equal Opportunity Employer.  We encourage applications from all individuals regardless of race, religion, color, sex, pregnancy, national origin, sexual orientation, ancestry, age, marital status, physical or mental disability or any other protected class, political affiliation or belief.

 

Portavoce PR is hiring an intern!

Blog 240 comments
featured image

Portavoce Public Relations is seeking a Public Relations Intern who will contribute to the success of client campaigns. With your ambition to excel in the field of public relations, you will become an integral part of the Portavoce team as we all strive to deliver excellent client service. Work in a fun and fast-paced environment while you learn about the core tactics and skills of public relations that will provide a great start to your career.

The Ideal Candidate
Your positive attitude and energy makes everyone smile and serves as the fuel for your excellent work ethic. You enjoy learning about new subjects, brands and companies as you flex your creative muscles and learn the ropes of public relations. Hungry to learn the art of public relations, you are always asking, “What’s next?” and are always ready to help. As you learn the client’s business, you’ll share the pride in their products and services as if they were your own and celebrate each client success you help to create. In addition you’ll also:

  • Be meticulously organized
  • Have strong writing and proofreading skills, knowing that the foundation of all good communications are the right words
  • Be open to coaching and open-minded, able to collaborate with teammates
  • Be resourceful and come up with solutions independently, yet demonstrate good judgment and recognize when it’s time to ask for guidance

 Your Responsibilities
It’s essential that you have excellent communication skills, demonstrate creativity and understand the importance of even the smallest details. You will learn each of our client’s business and products. Some of your key responsibilities will include:

  • Creating and researching media lists and reporter profiles
  • Researching editorial calendars
  • Proof-reading
  • Staging social media posts in Hootsuite
  • Creating and staging social media posts; Managing engagement
  • Shadowing client conference calls and meetings
  • Staging media releases in Vocus for distribution
  • Assist with Portavoce PR agency marketing
  • Organize, quantify and prepare media results and present the results in power point presentations, excel docs and PDF
  • Assist with monthly client activity reports
  • Support agency leadership with administrative tasks that support agency operations

In turn, you’ll receive training on media databases and tools common to the PR industry, coaching on public relations methods and tactics and will learn how to apply them. The company will support any efforts needed to acquire academic credit for internship hours as desired.

Qualifications

  • Matriculated at university/college or recently graduated in relevant area of study (communications, public relations, marketing, journalism)
  • Prior experience interning in a professional environment
  • Digital skills: Microsoft Office software, WordPress, social media platforms (Facebook, Twitter, LinkedIn, Google+), file sharing

Requirements: Must be willing to participate in a background check before accepting position.

About Portavoce PR
Portavoce Public Relations helps companies and brands find their voice via public relations, corporate communications and integrated communications campaigns. The agency is located in coastal Carlsbad and serves clients in health and fitness, technology, business to business, and consumer goods. Going beyond clicks and likes, Portavoce PR delivers traditional, earned media coverage that creates business results for our clients.

The PR Intern is a position that is paid hourly. As an hourly position, paid vacation and benefits are not provided but you can enjoy all the Keurig k-cups and chocolate you’d like.

To apply please send your resume to jobs@PortavocePR.com and any relevant work samples or projects you are proud of.

Utilizing Public Relations Content Across Multiple Brand Channels

Tags: , Blog, Clients, Recent News 449 comments
featured image

When creating a piece of content for media outlets, there are many other communications channels the content can be shared across after it’s published online or in print. After celebrating an exciting placement, why not use the content in a variety of ways to get the most exposure out of it? Here’s a look at a successful cross-channel marketing campaign.

One of our clients, Vettec, sells its products only through certified dealers and has a strong awareness among farriers, the certified professionals who trim horse hooves and fabricate horseshoes. In order to grow its business, Vettec was looking for a way to increase brand awareness among horse owners and motivate them to ask their veterinarians and hoof care professionals about Vettec’s products.

Portavoce PR recommended that Vettec engage horse owners and utilize storytelling to educate them about important seasonal health concerns. We identified the following strategies to achieve this:

  • Educate horse owners about common, yet highly-important hoof care issues and inform them of treatment options
  • Leverage the popularity of Vettec’s Farrier-at-Large Tab Pigg’s expertise and approachability, and expand his authority into communications channels outside of Vettec.com
  • Drive horse owners to visit Vettec.com
  • Repurpose published content on the brand’s blog and social media channels

As part of the public relations plan, Portavoce PR works with Vettec to research and identify seasonal and health topics of concern for horse owners. With each topic chosen, Portavoce PR interviews a farrier or expert within Vettec about the issue. Building on research and interviews, Portavoce PR composes byline articles, press releases or news briefs that communicate the messages and include Vettec product points.

Once each piece is finalized, Portavoce PR either writes a targeted pitch letter for bylines and/or distributes the news to the horse sector media list. Portavoce PR works with editors to provide them with the full-length material, photos or any other information they need. The media placements ultimately help horse owners learn about new hoof care methods and products and understand how they relate to common conditions and issues in the equine industry.

Cross-channel marketing has helped Vettec generate more engagement from their social media community beyond the byline placements. Each editorial piece is posted on the Vettec blog and social media channels, which helps extend the reach to Vettec’s fan base and online presence.

Be creative with the different ways you can utilize an article. Here’s a checklist for some potential ideas to repurpose your content:

  • Draft blog posts
  • Post on social media
  • Use the written content as a script for YouTube videos
  • Plug excerpts of the written content in company newsletters
  • Distribute content internally for employees to use and talk about with customers

All of these platforms are great ways to engage your audience and share the same content in a variety of ways. This helps you get the most out of each piece and ultimately sets you up to be a thought leader in your industry. Next time a piece of material is created for your brand, ask yourself, ‘How can this be used across all of the platforms we have available?’

Below is an example of an article that was published in Appaloosa Journal, an equine industry magazine, and also posted on Vettec’s blog and Facebook page.
Appaloosa.Journal.CoverAppaloosa.Journal.Page.1

 

 

 

 

 

 

 

 

 

Outside of the magazine readers, there were some impressive statistics from the blog with 7,279 views of the post itself. The magazine has a print circulation of 20,000 and 534,000 unique monthly visitors (UMV).

Blog.Snippet

Vettec also shared the blog post link on its Facebook channel three separate times, and the article received 1,524 likes, 62 comments and 475 shares, reaching more than 90,000 people. The interaction on this specific post was significant, and popular among Vettec’s Facebook audience. On top of the publication’s UMV and circulation, the social media and blog channels brought in nearly 100,000 additional impressions.

Facebook.Post

Communicating with Customers in a Crisis

Tags: , Blog No comments
featured image

All business should assess their crisis communications plans on an annual basis and examine options for communicating with customers in a crisis. As we here in California enter the height of fire season, it’s as good a time as any to review your crisis plan. Most companies have plans for what to do when the company is in crisis (or should have these plans) but do you have a plan for how to support and communicate with your customers when they are in a crisis? Communicating with Customers in a Crisis

First things first – you should have a documented evacuation plan for your employees and your patrons should they be threatened by an emergency while at your place of business. If you don’t, download your city’s free Emergency Preparedness Guides. The City of Carlsbad’s free Emergency Preparedness Guides can be downloaded at www.carlsbadca.gov for guidance.

Once that is in place, prepare the guidelines for how you and your employees will communicate with your clientele when they are in a crisis.

Recognize the Difference Between Urgent Communications and Non-Urgent Information

Contact your customers immediately if their loved ones or property are in your care and are threatened by an emergency situation. It’s important to also recognize when calling your customers with non-urgent information at the wrong time could be distracting and inappropriate. Customers should not be contacted with non-urgent information during a crisis. For example, while I was evacuating my children from our home during the May 2014 southern California wildfires, I received a call on my cell phone from a business where my daughter takes extra-curricular classes. They were notifying me that classes would be cancelled for the day. This was seemingly clear and needless to say not top of mind as fire threatened my home.

Moreover, during a crisis your business practices should be in line with the instructions from law enforcement and first responders. If the authorities are asking people to stay off the roads and off the phones, your company’s actions should mirror those instructions. Tell your customers that in support of local emergency efforts you are closing and direct customers to your web site, social media channels or posted signs at your location for information on re-opening.

Share Your Talents & Services for the Benefit of the Community

Do offer your services to support the community during and after such an event – but communicate those offers in a sensitive and empathetic tone and use the appropriate communications channels. For instance, if you are a provider of restoration services, providing special discounts, free quotes or other consultations will be appreciated now. Yet make sure your post-crisis marketing has the correct tone and acknowledges the emotion and duress your clients may be under. Under normal circumstances a flyer announcing a discount may come with bold colors, starbursts and exclamation points that are not appropriate when people are putting their homes back together.

Announce offers and freebies for displaced residents and hard-working first responders via your social media channels, web site, e-mail newsletters and on recorded phone messages. Follow your local media outlets on social media and share the information with them. They will likely help spread the word in an effort to support the community and help it rebuild.

If you are looking to highlight a special program you offered during or after the fire, let your customers do the talking for you. Share their tweets, publish a letter of appreciation in your newsletter or post it at your business for all to see. All of these gestures will serve a dual-purpose. They will demonstrate your loyalty to the community and create goodwill in a way that doesn’t smack of self-promotion or exploitation.

Do acknowledge that during times of crisis, rules can be broken. If you usually required a 24-hour cancellation policy, waive that policy during the period of crisis and for a respectful period of time afterward. Again, use non-invasive contact channels to share these exceptions. Perhaps the best and most personal way to make these gestures known is to reach out to your customers once things are “back to normal” and offer to help them reschedule their appointment and ask after their well being. Nothing means more to a client than knowing you were concerned about them.

Lastly, it’s important to write all your plans down and share them with your team of employees. Document what worked and what didn’t. Save e-mail templates for use again in the future. In doing so you’ll be prepared for the next crisis that we hope never comes.

What would you add to this list of tips for communicating with customers in a crisis? Do you have any best practices to share that you learned from experience?

 

Emerge at the top of the holiday gift guides this season

Blog, Recent News No comments
featured image

Annual holiday gift guides are a hot opportunity for the consumer products industry. Almost every major magazine, news station and website creates a holiday gift guide with options for fitness enthusiasts, techies, budget options, health products, lavish items and more. Gift guides help shoppers discover the latest products, trends and gifts that will top holiday wish lists, and companies desire to be on these lists to increase sales during this indulgent time of year.

Now is the time to secure holiday gift guides, as print magazines are currently working on the November/December holiday issues. In September, broadcast stations and online outlets will start to plan their holiday topics. It’s important to get in front of the media’s deadlines, which is why we work with our clients to get the word out about new products as soon as possible.

Consumer products are considered “new” for about one year. If your company launched a product earlier this year now is the time to act for a holiday gift guide inclusion!

Here is a list of gift guide topics to consider as you position your product:

  • Gifts under $50
  • Gifts under $100
  • Gifts for the fitness fanatic
  • Gifts for the techie
  • Gifts for the young at heart
  • Luxury must-haves
  • Gifts by product type (home goods, smart phones, spa products, etc.)

Last summer we helped Les Mills introduce the SMARTBAR, which was the perfect time to position the 2-in-1 barbell and hand weights system for the annual holiday gift guides. Through a series of positive product reviews and gift guide inclusions, the team secured millions of unique impressions that increased awareness for the product and for Les Mills’ innovative approach to fitness.

Here’s a peek at some of the results we secured for the SMARTBAR:

 

Les Mills in Glamour

Les Mills in Muscle and Fitness

Les Mills in Mens Journal

 

Portavoce PR Selected as Agency of Record for Vettec Hoofcare

Tags: , , , Blog, Clients, Recent News No comments
featured image

We are delighted to announce that after two years of working with Vettec Inc.’s consumer brand SG-20, Vettec has now asked Portavoce PR to represent its equine and bovine adhesive products as the company’s Agency of Record. Vettec manufacturers and distributes hoofcare products and hoof related materials used by farriers, veterinarians and horse owners. Portavoce PR will work with the company to secure media coverage for new product announcements as well as develop strategies to increase the understanding among horse owners about adhesive shoeing options. In addition, the companies will collaborate to extend it’s popular blog “Two Minutes with Tab” by focusing on thought leadership opportunities for the company’s farrier-at-large, Tab Pigg.

Vettec, based on Oxnard, California, has been in the hoof care business for more than 15 years. Vettec’s extensive line of hoof related materials allow hoof care professionals to complete hoof repairs , create instant shoes and glue on shoes. Ultimately, Vettec keeps horses prancing without pain and we look forward to working with them!